A client is eligible for a full refund of G3 Visas & Passports' processing fees, minus a $35 cancellation fee per traveler, only if the client contacts G3 Visas & Passports with the cancellation of the request before 12:00 Eastern Standard Time on the day the request is received by G3 Visas & Passports. (12:00 Central Time for requests sent directly to our Chicago office.)

Embassy, Consulate and/or State Department fees may be refunded in whole, in part, or not at all in accordance with the policy of the involved Embassy, Consulate, or State Department.

If cancellation of a request is made after noon or after the request has been submitted to an Embassy, Consulate, or the US Department of State, full service fees per traveler will be charged. A client who cancels a request which contains multiple visa or passport service applications after the noon deadline but before any applications are submitted will be charged the full service fee per traveler for the least expensive visa or passport service requested.

Return shipping fees for the Federal Express service of the client's choice will be applied to any cancelled visa or passport service.